FREQUENTLY ASKED QUESTIONS

What items are prohibited and permitted to bring to the tournament?

Please visit our permitted and prohibited items page to see a list of all permitted and prohibited items

What is a Good Any Day ticket (general admission/grounds ticket)?

A Good Any Day ticket provides access to the tournament grounds (golf course). It does not provide admission to the corporate hospitality areas or the clubhouse.

Where is tournament parking?

Tournament parking is available for spectators and volunteers at the Grove. Follow the signs off Arno Road that will direct you to the parking lot. Please follow the directions of our parking volunteers, who will direct you to your parking space in the field at the intersection of Wildings Blvd and Wild Heron Way. From there, a free shuttle will drop you off at the tournament entrance. The shuttle will run throughout the duration of the tournament.

Once I am at the tournament what is the best way to watch play? Are there recommended holes to watch?

You can either follow a group around the golf course or stay on a particular hole and wait for the groups to play through. Make sure you pick up a pairings guide upon entering the golf course in order to keep track of where each group is on the golf course. A general rule of thumb is that it takes each group 15 minutes to play a hole. Recommended holes to watch during the tournament include: #1, #10, #14, #15, #18

What is a pairings guide?

The pairings guide provides the player groupings, starting times and starting tee.

What’s the cell phone policy on course?

Cell phones are permitted at the Simmons Bank Open. Patrons must keep their phone on SILENT mode and should move to an area away from the course to take calls.

If it is raining will the Korn Ferry Tour players still play?

Korn Ferry Tour players will play in the rain unless there is a threat of lightning in the area. If that is the case, players will be evacuated and the gallery will be asked to seek cover off the golf course.

Can I purchase food and beverage at the tournament?

Yes, concession stands/food trucks will be located in specific areas on the course. The Sandtrap at the 14th hole will have the following food trucks: Hattie B’s, Hogwood BBQ, Pinchy’s Lobster Truck, Moosic City Ice Cream, and Jack Daniels. The concession stand will be just off the green at the 9th hole. The LocaliQ Sports Book Village will also have food and drink available for purchase on the Driving Range.

Where is the lost and found located?

Lost and found will be located at the spectator entrance.

While at the Simmons Bank Open, who should I contact in case of an emergency?

Should a problem or emergency occur, contact any uniformed tournament volunteer or law enforcement personnel in order to expedite medical assistance. The First Aid station will be located between the 9th green and 10th tee.

What should I do if I experience inclement weather while attending the Simmons Bank Open?

In the event of thunderstorms, lightning, or other severe weather, “Weather Warning” information will be displayed on the electronic scoreboards around the golf course. If inclement weather is approaching, spectators are advised to take precautions prior to play being suspended. If the siren sounds, seek shelter immediately.