FREQUENTLY ASKED QUESTIONS
What items are prohibited and permitted to bring to the tournament?
Please visit our permitted and prohibited items page to see a list of all permitted and prohibited items
What is a Good Any Day ticket (general admission/grounds ticket)?
A Good Any Day ticket provides access to the tournament grounds (golf course). It does not provide admission to the corporate hospitality areas or the clubhouse.
Where is tournament parking?
All spectator parking is located at Castle Park, home of the Tennessee Renaissance Festival at 2135 New Castle Road, Arrington, TN 37014. A shuttle will transport spectators to the spectator entrance of The Grove and back to Castle Park. Parking is free, but Page High School will be accepting donations.
Handicap parking will be available on a limited basis at The Grove clubhouse for those with needs and proper identification.
Once I am at the tournament what is the best way to watch play? Are there recommended holes to watch?
You can either follow a group around the golf course or stay on a particular hole and wait for the groups to play through. Make sure you pick up a pairings guide upon entering the golf course in order to keep track of where each group is on the golf course. A general rule of thumb is that it takes each group 15 minutes to play a hole. Recommended holes to watch during the tournament include: #1, #10, #14, #15, #18
What is a pairings guide?
The pairings guide provides the player groupings, starting times and starting tee.
What’s the cell phone policy on course?
Cell phones are permitted at the Simmons Bank Open. Patrons must keep their phone on SILENT mode and should move to an area away from the course to take calls.
If it is raining will the Korn Ferry Tour players still play?
Korn Ferry Tour players will play in the rain unless there is a threat of lightning in the area. If that is the case, players will be evacuated and the gallery will be asked to seek cover off the golf course.
Can I purchase food and beverage at the tournament?
Yes, concession stands/food trucks will be located in specific areas throughout the course. The Sandtrap at the 14th hole will feature several food options including, but not limited to: Hattie B’s, Hogwood BBQ, and Dream Burger. General Concessions will be available between hole 5 and 6, as well as next to the driving range. The RTIC Tailgate Village, located near the 18th Green, is open to the public and will feature its own bar with a selection of drinks available for purchase.
Where is the lost and found located?
Lost and found will be located at the spectator entrance.
While at the Simmons Bank Open, who should I contact in case of an emergency?
Should a problem or emergency occur, contact any uniformed tournament volunteer or law enforcement personnel in order to expedite medical assistance. The First Aid station will be located between the 9th green and 10th tee.
What should I do if I experience inclement weather while attending the Simmons Bank Open?
In the event of thunderstorms, lightning, or other severe weather, “Weather Warning” information will be displayed on the electronic scoreboards around the golf course. If inclement weather is approaching, spectators are advised to take precautions prior to play being suspended. If the siren sounds, seek shelter immediately.